The world of buying or selling a home is not always joyful. Bad things happen—contracts fall through, inspections and appraisals come back with deal-breaking news, you need to drop the asking price, a buyer withdraws an offer. When those things happen, it will be…
As a real estate broker, you’re helping your clients make the largest purchase of their life. As a result, your missteps can send quickly send them running into the waiting arms of another broker. After all, clients have options. More than that, during a…
Are you looking to take your North Carolina real estate business to the next level? Wowing your clients with concierge-level service can mean the difference between a good broker an outstanding broker. Providing clients with a go-to person who can get them whatever they…
While good, old-fashioned customer service certainly goes a long way in impressing your North Carolina real estate clients, the best brokers in the business use several strategies to “wow” their clients. Once you get your relationship with clients off to a good start by…
Just as dark is the absence of light, bad customer service in real estate is the lack of something extra. Real estate brokers seldom commit blatant errors in their customer service delivery. Rather, their mistakes are of omission: neglecting to provide the little extras,…
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